Abstract
College offer counseling services and provides information to prospective students, typically through direct interactions at the institution, over the phone, or via social media accounts listed on the college website. However, increasing visitor numbers have led to longer wait times due to limited availability of staff, resulting in lower satisfaction among prospective students. Additionally, these services are only accessible during regular business hours. To address this issue, one potential solution is to implement a chatbot to handle frequently asked questions from prospective students.